Rapid Patient Registration and Wide Spread of Mental Health Services Accelerated through Rula Health and Sohar Health Collaboration
In a significant move to improve mental health care access and reduce administrative burdens, Rula Health has partnered with Sohar Health to automate key workflows related to insurance eligibility and Verification of Benefits (VoB).
The partnership allows Rula Health to automate error-prone manual workflows, providing real-time benefits information across a greater percentage of patients, particularly those covered by Medicare and Medicaid.
Reduced Manual Work and Administrative Overhead
Automation cuts down hours or even days previously spent by staff on manually confirming insurance coverage, saving Rula Health approximately 1,000 hours per week in insurance verification tasks.
Higher Accuracy and Real-Time Data
AI-powered eligibility tools deliver real-time, highly accurate patient insurance data and in-network status, boosting benefits data accuracy to over 95% across payers. This reduces errors and claim denials caused by coverage misunderstandings.
Smoother Patient Intake and Faster Access to Care
By automating eligibility checks at the initial patient onboarding stage, behavioral health providers can eliminate insurance-related bottlenecks. This accelerates scheduling of appointments and makes care access more seamless for patients who often struggle with understanding their insurance plans.
Improved Care Matching and Financial Transparency
Instant verification of network status allows providers to confirm if patients are in-network, minimizing surprise out-of-network costs and ensuring more precise care alignment.
Enabling Clinicians to Focus on Patient Care
Automating repetitive insurance processes frees clinical teams from administrative burdens, allowing them to devote more time to delivering effective behavioral health services.
Increased Operational Efficiency
Integration of VoB automation into electronic health records (EHR) or practice management systems streamlines workflows, reduces errors, and enhances overall practice efficiency.
With Sohar's Verification product, Rula can confirm a patient's insurance eligibility and behavioral health coverage with a high degree of accuracy without manual work. Sohar's Network Status enables instant determination of whether a provider is in-network for a patient, enabling more precise care matching and faster appointment scheduling.
Rula Health's platform is designed to meet people wherever they are on their mental health journey. The platform allows patients to confirm their out-of-pocket insurance costs and track improvement all within a single easy-to-use platform. Rula Health accepts most major insurance networks, including Aetna/CVS, Anthem/Elevance, Cigna/Evernorth, Kaiser, United Healthcare/Optum, and many Blue Cross and/or Blue Shield plans.
The partnership between Rula Health and Sohar Health aims to streamline the connection between patients seeking mental health care and the clinicians providing that care. Sohar's ability to deploy configurable automation logic without constant engineering support enabled Rula to iterate faster and scale its intake workflows with ease.
Rula Health offers next-day therapy and psychiatric availability, and patients can match with a best-fit provider in minutes. The company has a network of over 15,000 licensed providers across the United States. This partnership is a significant step towards making mental health care more accessible and efficient for millions of Americans.
- Automation through the collaboration between Rula Health and Sohar Health has reduced administrative burdens, enabling Rula Health to save approximately 1,000 hours per week in insurance verification tasks.
- AI-powered eligibility tools provided by Sohar Health deliver real-time, highly accurate patient insurance data, improving benefits data accuracy to over 95% across various payers.
- By automating eligibility checks during the initial patient onboarding stage, Rula Health is able to eliminate insurance-related bottlenecks, expediting the scheduling of appointments.
- The integration of VoB automation into electronic health records (EHR) or practice management systems enhances overall practice efficiency and reduces errors.
- Rula Health's partnership with Sohar Health is a crucial step towards making mental health care more accessible and efficient for millions of Americans, providing faster and more seamless care access for patients.
