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Medical Mistreatment in Mental Healthcare: Its Impact on Patient's Psychological Well-being

Harm inflicted upon trust: When the individual we rely upon for security and well-being turns out to be the source of our harm

Medical Mistreatment in Mental Healthcare: The Mental Scarring Resulting from Negligence
Medical Mistreatment in Mental Healthcare: The Mental Scarring Resulting from Negligence

Medical Mistreatment in Mental Healthcare: Its Impact on Patient's Psychological Well-being

In the realm of mental health care, ensuring the well-being of patients is paramount. However, instances of psychiatric negligence can have profound and lasting effects on individuals, ranging from boundary violations to misdiagnosis and inappropriate treatment.

Such negligence can constitute psychiatric negligence, causing harm that requires specific strategies for recovery. Recovery must address not only the pre-existing mental health issue but also the trauma of discriminatory harm.

PTSD symptoms can be triggered by medical settings, white coats, or the smell of hospitals due to the psychological impact of psychiatric negligence. This underscores the importance of trauma-informed care in medical spaces to avoid re-traumatising patients.

Unfortunately, mental health systems often protect problematic providers when negligence occurs. To address this issue, systems must implement comprehensive legal frameworks like the Mental Healthcare Act (MHCA) 2017, which mandates rights-based access to mental health care and psychosocial interventions. In India, the National Commission for Allied and Healthcare Professions Act, 2021 (NCAHP 2021) further standardizes education, qualifications, ethical practices, and requires professionals to register and maintain licensure in a digital national registry for accountability.

Enhancing therapist competence through rigorous, continuous professional development reduces risks of negligence and malpractice. Trauma-informed and harm reduction approaches, promoting cognitive liberty and patient-centered care, are also crucial in countering power imbalances.

Addressing institutional silence requires formal mechanisms for complaints and accountability, including transparent regulatory standards, whistleblower protections, and higher regulatory scrutiny of providers and programs. Expanding mobile crisis teams and community responders can prevent gaps in care and timely intervention before harm occurs.

Patients who experience psychiatric negligence often blame themselves for the harm they suffer. This self-blame can lead to avoidance of mental healthcare in the future due to the anticipated repeat of trauma. Legal literacy becomes important for patients, including understanding their rights and the standards of care they can expect.

Professional organisations must create space for patients' voices in policy development and quality improvement initiatives. Being heard and believed plays a crucial role in recovery from psychiatric negligence. Mental health systems must foster a commitment to safety, create systems of accountability, and develop a culture that empowers people to speak out when things go wrong.

Society's stigma around mental illness creates additional obstacles for patients seeking justice, including the misconception that mental health patients are unreliable narrators. Mistrust occurs not only in the care received, but is also likely to affect personal relations in multiple directions. Betrayal trauma can occur in psychiatric practice when patients, seeking help, are harmed by the professionals they trust.

In conclusion, improving accountability and preventing psychiatric negligence depends on strong legal frameworks, standardization and regulation of mental health professionals, integration of psychosocial care, transparency and registries, trauma-informed practices, and systemic reforms to empower patients and reduce stigma and silence within institutions.

The importance of trauma-informed care extends to medical spaces, as psychiatric negligence can trigger PTSD symptoms, causing patients to avoid future mental healthcare due to the anticipated repeat of trauma. To prevent such instances, professional organizations must implement comprehensive legal frameworks, like the Mental Healthcare Act (MHCA) 2017, that mandate rights-based access to mental health care and psychosocial interventions. Additionally, fostering a commitment to safety, creating systems of accountability, and developing a culture that empowers people to speak out when things go wrong are crucial in addressing mental-health-and-wellness issues and improving science-based psychiatric practice.

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